# Sync not populating episodes

**URL:** <https://forums.learnnatively.com/t/sync-not-populating-episodes/13552>\
**Category:** Product Requests\
**Tags:** bugs\
**Created:** [December 23, 2024, 6:09am UTC](https://forums.learnnatively.com/t/sync-not-populating-episodes/13552 "2024-12-23T06:09:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pterhx](https://deyr2qldo994j.cloudfront.net/user_avatar/forums.learnnatively.com/pterhx/32/4355_2.png) [@pterhx](https://forums.learnnatively.com/u/pterhx)\
**Post date:** [December 23, 2024, 6:09am UTC](https://forums.learnnatively.com/t/sync-not-populating-episodes/13552/1 "2024-12-23T06:09:24Z")

</div>

Hitting the sync button for [Arcane S2](https://learnnatively.com/season/c269edf523/) says it succeeded and is reloading the page, but there still isn’t any episode information for this season even though it says the season is finished. The last synced date is also not updating.

This is also happening when hitting the sync button at the series level.

[TheMovieDb](https://www.themoviedb.org/tv/94605-arcane/season/2) does show the episode information.

Any ideas on what’s going on here?

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<div class="post-metadata">

**Author:** ![Megumin](https://deyr2qldo994j.cloudfront.net/user_avatar/forums.learnnatively.com/megumin/32/1227_2.png) [@Megumin](https://forums.learnnatively.com/u/Megumin)\
**Post date:** [April 20, 2026, 1:58pm UTC](https://forums.learnnatively.com/t/sync-not-populating-episodes/13552/2 "2026-04-20T13:58:08Z")

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[@librarians](https://forums.learnnatively.com/groups/librarians)

 ![image](https://do4ryrayvtpwi.cloudfront.net/original/3X/2/7/273d64f088bbc8c98f02acb1a9a7428bc3c14e34.png)

Not sure if you have access to that error log