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@brandon inline book title formatting in discourse seems to have stopped working. For example, https://learnnatively.com/book/c52cd1b456/ Tho works fine as its own line

Noticed on this post: What are you reading today? - #4246 by 暁のルナ - when I first posted it was fine, but after editing it just now (a few hrs later), the links don’t format anymore

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@brandon Not sure if this is a known issue or not, but I posted 2 images which showed in the post when I did it but when going back to it, it now shows a ? On the image unless I click it to open it.
I saw a few others across the last few days with the same ? On it. I use mobile and tablet to view the site.


Links also don’t seem to show like the usually would and the book names etc don’t show unless you type them manually in the optional link name box.

Edit 1: I think the issue may be affected by file type, these were PNG files and I’ve just posted the same on my own log as Jpeg and those are fine.

Edit 2: Jpeg images on my own log just broke after about 10minutes. :sweat_smile:

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Oh I thought this was just me! :sweat_smile:

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There’s been a few between different posts but it doesn’t seem to be affecting everyone. I saw another on the bingo log.

Mine were PNG files over 3mb taken from my iPhone (didn’t know it had changed the format).

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I’ve also noticed it. Not sure if it’s all new photos or just certain photos. If you click on the photos it will take you to gallery mode and you can see them, so it’s not that the files aren’t there it’s that discourse isn’t displaying them for whatever reason.

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I don’t think it’s all new photos as the bingo feed has a few after one of the broken photos

Shuly’s post here has the issue, but then Hopewaterfall’s post underneath is working and Shuly then posts a different image after that works fine.

I thought maybe it was to do with format but both my PNG files on the physical media thread and Jpeg files on my own language log are affected (PNG files broke within seconds and the Jpeg took about 5-10 minutes).

Might be something to do with file size because the broken ones all seem to be over 400kb that I can’t see, mine are 2Mb+ but I can’t seem to change that on my phone now. Previously if I screenshot and cropped it would be smaller kb file sizes but it doesn’t seem to do so now.

What gets me is that my screen shots above show fine but I can’t click on them to see the file in the viewer window.

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Yikes! That’s a major one. Will fix that today, thank you for the detailed steps, helps a lot!

Ugh, this is a constant, on-and-off issue, not entirely sure what to say at this point :confused:

Hmm, strange that this is a newer issue. I can double check my discourse settings and possibly upgrade, not sure what would’ve changed. Keep me updated if you find any definitive trend, but the file size feels like the most logical.

If that were the case though, discourse should let you know at upload time that it’s an issue, so there’s a bug here regardless.

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Yeah, my sympathies there. I generally just shrug at it, but this is the first time I’ve seen it turn off for all links, rather than just like a title or two. I tried editing the post again just now, and the links format in the preview, but not after submitting the edit :thinking:


On a different note, author links on video pages are malformed. Ex:

Video: キャンディ ボーイ S1 | L25

Takafumi Hoshikawa: https://learnnatively.com/season/5418398666/[object%20Object]?q=Takafumi%20Hoshikawa

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@earwen that bug should now be fixed!
@CatDQ I’ve posted in the Discourse forums, unfortunately updating didn’t solve it.

So now it seems to be working again - 女鍛冶師はお人好しギルドに拾われました ~新天地でがんばる鍛冶師生活~ | L30??.

TBF a lot of it depends on if the book page / discourse is slow for some reason. Perhaps moving discourse to a larger server will help? Eesh… if it still seems consistently failing to you, let me know.

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Now the formatting works after submitting, but not during the preview :sweat_smile: Otoh it renders substantially faster, upon posting

Oddly the card version works fine

Doesn’t render in preview: 花物語 上 | L39

Renders in preview:

Anyway I’ll let you know if it continues being an issue after a while

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Odd that wasn’t happening for me :sweat_smile: but that’s a little annoying…

Also I fixed those video author links too

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I force killed my app, and tried again, and it works fine now. So hopefully that’s all it was. (Sry I should have tried that first)

Thx re: the video links :slight_smile:

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Recently I tried the “collapse series“ feature, and I get the error “Issues with our server“ in the following configuration: exclude manga, exclude short stories, select finished.

Sometimes I get an result, sometimes not. If I get an result it contains some manga series even though I explicitly excluded manga.

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Found a bug in the Account Settings page: on the Account tab under Privacy, clicking the selection circles for Public/Semi Public (needs to have a dash in between the words)/Private doesn’t select that option; you have to click on the words themselves.

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Getting a “403 forbidden” error when trying to access the site while using a VPN :cry: I can access the forum with the VPN on, but images in posts seem to be broken, and even typing the emoji here doesn’t convert in the post preview.

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Works fine for me when I visit with NordVPN, so may be VPN-specific?

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Yeah I was thinking that too. I don’t have any issues accessing Natively with my VPN on but sometimes sites will randomly not work for me using some IPs, presumably because someone did naughty things on it

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Seems to be working properly now, but it was a Canadian IP with Surfshark VPN that was being rejected. :thinking:

Is there an outside service or something that Natively uses to check IPs against a blacklist and restrict access? This is the first time I’ve been outright blocked from accessing a site that wasn’t a secure online storefront, so it’s a bit surprising to be blocked from a website where privacy tools pose 0 risk of fraud.

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We use a very common service called Amazon WAF to protect against bots. I forget whether they block certain IPs but I wouldn’t be surprised.

To be frank though, a bit surprising. I too have had no issues with VPNs

That is very minor, not sure if i’ll get to it, we’ll see… Might be worth to log.

Thanks for the details. I can reproduce. Will take a look.

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This is now fixed. It was a pretty rare case that’s hard to catch unfortunately… but i’ve got the system handling it now so you shouldn’t see in the future :slight_smile:

For all interested folks, it was again an issue of syncing the database to the library search database/index. While I have a smart checker which goes through and updates when we find books / series missing in either database, catching things which have simply changed is much harder. I could be doing a sync every week or so, but that is a bit of compute which I’ve been reluctant to do.

In any case, if we hit this bug, it will now resync that item and return appropriate data~

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