Same, except it’s when I’m updating books. When I click save it gives me the internal server message, but it does save the changes, which is a bit confusing.
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Sorry about that - Should be fixed now! Our search index was all filled up and was causing problems, but I found some old monitoring logs filling up a lot of space which I deleted. 
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I’ve noticed that partially-watched movies stay in the first position of the watching section on my dashboard, and anything else that’s updated just moves to the second position. Bug? 
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That’s always been the behavior afaict. It’s a bit weird
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My apologies! The current behaviour is that although the section is called “Watching”, it first displays all movies (ordered by last modified) and only then displays all TV seasons (also ordered by last modified). So a newer change (on a TV season) will be “behind” an older change (on a movie).
I know that I sound like a broken record, but on the new dashboard™ this is already fixed 
the dashboard is really coming along nicely so far, but it’s a lot of work, and so I must ask for a little bit more of your patience before you can enjoy the fix… 
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Ooh, learning new Natively lore. 
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and everyone thought it was gonna be like 30min or less… pizza delivery times no tip for the late driver programmer
seriously though…
can’t wait to see all the hard work pay off!!!
looking forward to all new shiny things!!!
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When adding a Google Play link for an audiobook, it doesn’t automatically get the audiobook tag (like on the page for 완득이 | L31 I just added it as a note), but GP links specify whether it’s a book or audiobook:
https://play.google.com/store/books/details?id=COOiAwAAQBAJ
https://play.google.com/store/audiobooks/details?id=AQAAAEAsWQAZPM
Could this be detected when adding the link and tagged automatically? The book type dropdown disappears for some reason when adding a GP url so I can’t even do it that way. 
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Natively link conversion still doesn’t always work on the forums. For example: https://learnnatively.com/season/0c58ae81e2/.
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Certainly could! We just need to add a new book provider with the appropriate pattern matching.
@seanblue Roger that! Eventually when we get to overhauling the book pages with the new infrastructure @nikoru and @mathew are rolling out, it should be addressed.
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We’ve been hitting some server issues today.. fixing and diagnosing now.
Edit: We should be good now!
Technical Debrief
NextJS generates a cache for pages which was malconfigured when we changed around our server setup in March apparently. It was logging errors which were filling up our logs… somehow those errors weren’t going to our main errors dashboard so they went unnoticed but were logged in a log file. That log file grew large enough which trigger some high disk usage alerts on our server which revealed the issues.
Fixing the cache problem, truncating the log file and fixing logging issues made the site better and resolved the high usage issue. However, just now the cache properly working grew large enough to where it maxed out the cache server and brought down the site. Thankfully, I got an alert and just now fixed that all up (we didn’t have a maxmemory set for the new setup). Only ~10mins of downtime.
Should be all good now!
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The website’s not loading for me, says server error
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apologies on that! Again we hit another error… resolved that issue and should be good now, but will continue to monitor
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Thanks Brandon
I’m still getting the error but I’m going to have a nap and then look again
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Ack, found one more issue… fixed that! Give it another go
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Thanks! Seems to be all good now.
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Any updates on handling requests for books with no Amazon series? “This week” was a month ago 
and I still need to send feedback reports on the books I request to get them turned into series after they’re approved.
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Whoops, I misread your post, ignore my reply if you saw it. To answer for brandon, yes, librarians are now able to make books into series even when there’s no default Amazon series.
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My issue isn’t whether librarians are able to fix it, it’s that I have to report it to librarians to fix at all
When I check the “series” box and provide details about the rest of the books on the request page, my expectation is that the rest of the books should be in a series with it when the book is approved; this is how it used to work when book approvals were done manually by an admin who was reading the notes, but now the auto-approval process just ignores any notes from the user and approves books marked as series as single items anyway. It makes it kind of frustrating to get emails notifying me that “We’ve approved all of these books without complications!”, when they aren’t imported right and I have to make a report asking for the notes I left with the request to be followed.
Checking the “series” box still shows this message after the change to automatic approvals, even though requests are no longer checked by an admin for problems before approval:
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Oh, whoops, sorry about that.
Ah, gotcha; yeah, the wording surrounding book uploads definitely needs to be clarified and updated these days. So for what it’s worth, here’s the current process:
- Natively auto-creates the book, regardless of clicking the series box, and
- Any notes you leave get added to the librarian queue for review.
Even if there is an Amazon series attached to the book, there’s a processing delay in getting that up, as Natively waits a certain amount of time to process that asynchronously (correct me if I’m wrong, brandon.) Most likely the books you’ve left a note should be series are either: updated, still sitting in our queue because we haven’t gotten to it, or still sitting in our queue because there’s an issue we need to resolve first, and we might be waiting on a fix from brandon (see: TV stuff).
Our default for new book note handling does not auto-send a completion note once we’re done, which is different from other feedback notes and requests; typically we’ve been leaving notes if we need specific feedback or are answering a specific question. If you think it’d be better to change so that all notes send an auto “completed” message once we’ve reviewed them, let brandon know!
Does that help? It’s not necessarily ideal, as users may have to wait a bit for a full series to get populated, but that’s what we’re working with for the moment. Do you have an example series I could take and go check our queue to make sure your note’s there?
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